Shipping rules

What you can ship & what to watch out for

We explain simply which items are allowed, which are restricted and which are not accepted — so you can avoid delays or extra charges.

Restricted items

They can be shipped, but subject to packaging or transport conditions.

Food

Special packaging may be required

Liquids

Olive oil, drinks – proper protection

Fragile items

Glassware, ceramics

High-value items

Cosmetics & perfumes

Items not accepted

They are not accepted by our partner carriers.

Weapons & ammunition

Explosives & flammable materials

Narcotic substances

Cash & precious metals

Live animals

Dangerous chemicals

In detail, by item category

See what applies to common shipment categories and what you should watch out for before you proceed.

Alcohol

Shipping alcoholic beverages may be permitted only under specific conditions, depending on the destination, the quantity and the carrier. For private individuals, alcohol shipments are usually subject to strict restrictions.

Ask us before you ship it

Tobacco products

Cigarettes, tobacco and related products are usually not accepted in international shipments by private individuals. The rules differ by country and carrier.

Liquids, aerosols and gels

Liquids, aerosols and gels are subject to restrictions and require suitable packaging. Olive oil is accepted only if it is properly sealed and placed in the special packaging provided by DASH.

See packing instructions

Lithium batteries

Items with lithium batteries, such as mobile phones, laptops, power tools or e-bikes, may be subject to special restrictions. In many cases they are accepted only when the battery is installed in the device and is not fully charged.

Ask us before you ship it

Food

Food may be subject to restrictions depending on the destination country. Fresh or perishable products are usually not recommended for shipping, as they may be delayed or spoil in transit.

Fragile items

Glassware, ceramics, decorative items and other fragile items can be shipped only with very careful packaging. If the packaging is inadequate, compensation may not be possible.

See packing instructions

Dangerous, flammable or toxic products

Products that are flammable, toxic, corrosive or otherwise dangerous are not accepted for standard courier or freight shipments. This includes chemicals, flammable liquids, pressurised sprays and similar items.

Weapons and ammunition

Weapons, ammunition, weapon parts and related items are not accepted by DASH for shipping.

Cash, precious metals and high-value items

Cash, gold, precious stones and similar high-value items are not accepted or are subject to very strict restrictions. If you want to ship something of high value, contact us first.

Ask us before you ship it

Live animals and plants

Live animals, plants, seeds and biological material are usually not accepted in standard courier or freight shipments.

Note: The information above is indicative. The rules may differ depending on the destination country, the carrier and the type of shipment. If you are not sure, contact us before you proceed.

Not sure whether it can be shipped?

Send us a message and we will tell you right away what applies to your case.

The rules may differ depending on the destination and the carrier.